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Non-Senior Staff Member – Rural or Regional Council (Joint Winner)

Joint Winner of the AwardLaura Kendall, Lake Macquarie City Council

Laura is the Manager Organisational Performance at Lake Macquarie City Council. In 2014, when Laura was Assistant Manager Assets, she accepted a six-month secondment to Broken Hill City Council. During her time there, she coordinated a workforce review and significant organisational restructure.

Laura’s approach to the restructure saw considerable consultation with staff as well as external research, and sought to align the organisation’s structure to strategic priorities, and increase the effectiveness of Council’s operations. The outcomes exceeded expectations, and the organisation recovered quickly, despite considerable change – due largely to Laura’s consultative and transparent approach.

Laura packed up her coastal life and headed to the outback for six months, transitioning from a very large to a small regional council, with limited resources – inspirational in itself. Despite little previous experience in restructuring organisations, Laura project managed an important and difficult restructure in a tough industrial environment. Her professionalism and sensitive approach was admired and respected by all.

Laura has demonstrated the benefits of taking opportunities, even when they present personal and professional challenges. At the completion of her secondment to Broken Hill, Laura was promoted to Manager Organisational Performance at Lake Macquarie. She is a role model for women in local government seeking to develop their skills and advance their careers.

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