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Community Engagement

Community engagement is undertaken so the council engages with the community to obtain input into the development of the community strategic plan. Effective community engagement results from a strong partnership between Council and the community. The community is involved in each stage of the strategic planning process, including in the development of alternative strategies, identification of preferred solutions, and prioritisation. It is important to base decisions on evidence-based information and the representative views of the community, rather than for engagement to be dominated by a few vocal community advocates.


Core Values and Underlying Principles

Council’s community engagement strategy is to be based on the principles of equity, rights, access and participation. Council, with its community, must agree on the principles which underpin the engagement process.


Understanding your Community

A first step in the community engagement process is to understand the community in question. Utilising up-to-date demographic data will assist councils to identify specific groups in the community which it may be useful to target.


Managing Community Expectations

Councils are in a good position to identify many of the key issues for their community. Community engagement provides an opportunity for councils to test their ideas with the community, as well as to clarify the limits to council’s responsibilities and the role of other stakeholders in achieving community goal


Tips & Tools

These resources may assist councils in their community engagement planning


Guidelines & other Publications

Some of these publications may appear to be out of date as they relate to pre-reform legislative requirements. However, the key concepts contained within them about community engagement remain valid.

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