Media Releases

Waste collection ramps up in flood zones

The Hon Dominic Perrottet MP – Premier of New South Wales

The Hon Paul Toole MP – Deputy Premier, Minister for Regional NSW, Minister for Police

The Hon Steph Cooke MP – New South Wales Minister for Emergency Services and Resilience

The Hon Wendy Tuckerman MP- New South Wales Minister for Local Government

Sunday, 6th March 2022

Flood-affected communities are being reminded to exercise caution when returning to their homes and businesses, as waste collection services ramp up across the state.

More than 4,200 damage impact assessments of Northern Rivers businesses and homes are now complete and 37 waste collection crews are operating in the region.

Premier Dominic Perrottet said more than 700 emergency services personnel, from the Australian Defence Force, Rural Fire Service, Fire and Rescue NSW, and Surf Life Saving NSW, are also in the region to support the cleanup.

“The scale of the clean-up from this disaster will be enormous and our government has committed significant resources now to ensure this happens as quickly as possible,” Mr Perrottet said.

“Recovery will be long, but we’re committed to being there to ensure communities can be restored and rebuilt. We’re working side-by-side with local councils to ensure the right waste collection services are tasked to the right areas.
“We’re also expecting more defence personnel on the ground in Lismore today, with an additional 900 ADF personnel allocated to New South Wales to support cleanup activities.”

In flood-impacted areas of Greater Sydney, particularly around the Hawkesbury-Nepean, government and councils are working together to arrange bulk waste clean-up services, skip bins and additional curbside collections.

Deputy Premier Paul Toole said waste needs to be removed as safely and as quickly as possible from flood-impacted communities so people can start to rebuild their lives.

“This disaster has been of an incredible scale and the clean-up will be long, but we are working tirelessly to make sure all the services needed to complete the clean-up are ready and available,” Mr Toole said.

“Residents can take flood-affected household items to their local landfill without having to worry about the cost, with the waste levy waived in the 45 local government areas that have been subject to natural disaster declaration.”

Minister for Emergency Services and Resilience Steph Cooke said Northern Rivers councils are rolling out extra red bins and skip bins are arriving in the Lismore CBD.

“I know people who have evacuated their homes want to return as soon as possible to clean up, but please do not enter a damaged building unless it has been deemed safe to do so by authorities,” Ms Cooke said.

“The clean-up process is hard and heartbreaking as belongings are thrown out. I want to assure everyone impacted by these floods that the additional waste removal services will be in place for as long as it takes to cleanup.”

Minister for Local Government Wendy Tuckerman said the NSW Government is working closely with local councils to ensure resources are allocated as quickly as possible.

“This is about more than just cleaning up. This is about making the streets safe and hygienic again, and removing the waste as quickly as possible so the rebuilding process can begin,” Mrs Tuckerman said.

“Initial clean-up efforts will ensure roads are accessible and that it’s safe for people to return to homes or businesses. We’re working with local emergency authorities and councils to review the damage and co-ordinate the next phases of the clean-up.


  • People should contact their insurance company directly and take plenty of photos of any damaged property and contents before removing and disposing of items.
  • Damaged items that are safe to move can be put on the kerbside where waste removal crews will collect it over the coming days.
  • Floodwater may be contaminated with sewage and chemicals. Appropriate personal protective equipment should be worn.
  • People should also be alert to snakes, spiders, rats, and other wildlife that may have taken refuge in the structure or furniture.
  • Each area affected by floodwater within the building needs to be cleaned and dried. This includes fridges, cupboards, wall, and floor cavities.
  • Residents in flood-affected areas can contact Service NSW to log NSW SES clean-up requests and seek essential items.
  • During the flood recovery, the Service NSW call center will be open for extended hours, from 9am-10pm on weekends and 7am-10pm daily, to ensure residents can seek the support they require.
  • Residents can log a resupply or clean up request by:

MEDIA: Mike Duffy | Premier | 0400 347 763
Ella Smith | Deputy Premier | 0428 745 348
Jack Douglas | Minister Cooke | 0457 751 406
Damien Bolte | Minister Tuckerman | 0498 359 624

PDF VersionMinisterial Media Release – 6th March 2022