Margaret Diebert 2014
Margaret Diebert, Waverley Council
Margaret has been the Coordinator Resource Recover and Public Place Cleansing at Waverley Council for the last 2 years. Margaret leads a team of 105 staff providing key council services of waste collection, street cleaning and sweeping, graffiti removal, litter bin collection, household clean up, billposter removal and street furniture maintenance.
Margaret has made significant improvements in the performance of the section resulting in 23% improvement in the services in the most recent community satisfaction survey. Margaret has achieved this by engaging staff in a comprehensive consultative process that has not only improved service delivery but has improved job satisfaction for her staff.
Margaret has often worked in the waste collection trucks to fully understand the role of the waste collection staff.
Margaret was nominated by Mr Peter Brown, General Manager of Waverley Council