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The NSW Government recognises that councils are playing a critical role in protecting the community from the transmission of COVID-19. Central to this has been their ongoing engagement and education of the community in relation to COVID-19 restrictions in public spaces and council-owned facilities.

As restrictions ease and the focus moves towards recovery, the NSW Government is requesting that councils build on their community safety role by engaging with local businesses that need assistance in complying with COVID-19 Public Health Orders.

The NSW Government has developed the COVID Safe website which provides a way for customers to give feedback to businesses and to regulators for action where necessary.

In some cases, feedback about businesses who may not be fully complying with the Public Health Order may be provided to councils through the Office of Local Government and NSW Food Authority.

Councils are asked to engage with identified businesses through targeted site visits, the primary purpose of which will be to guide and assist business operators towards compliance with the Public Health Orders.

All enforcement action will remain a matter for the NSW Police Force and other relevant State agencies.


This webpage provides links to key resources for councils including a site visit checklist, educational material which can be provided to businesses during visits and other supporting information.


Resources for councils


Further Information