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Overview of complaints about NSW councils

Complaints/allegations received for financial year – ten-year trend

The complaints we receive about councils help us to proactively monitor council operations and identify emerging issues and trends. Analysis of this information enables us to better direct our resources in conducting promoting better practice reviews and initiating investigations. Analysis also helps us to identify the need for changes to local government legislation or policy or a need for training, guidance or other best practice advice.

Click on the links to the left for more information about council complaints.

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