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Model code of conduct

greater flexibility, fairer complaints management, stronger sanctions

The Model Code of Conduct is designed to help councils get on with the core business of serving their communities. It does this by providing:

  • flexibility to resolve less serious matters informally
  • fair complaints management
  • strong sanctions to help deter ongoing disruptive behaviour and serious misconduct.

Click on the links to download key resources, or navigate through the topics for more information about the Model Code of Conduct.

Click here for information about the consultation on the revised Model Code of Conduct and Model Code Procedures.

For access to archived information, please email your request to


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