What to do if you have concerns or feedback about a council

Concerns or feedback about a council should be directed to different organisations depending on the issue. In most situations you should raise your concerns directly with Council as they are independently elected bodies. Use the form below to lodge your Council related feedback with the Office of Local Government or find out who to contact.

Office of Local Government service and feedback

To maintain and improve the quality of the services we provide, the Office of Local Government is committed to addressing feedback and resolving complaints fairly and thoroughly.

If you have compliments, complaints, or general feedback on the services OLG provides, use the ‘Your Feedback’ widget on the right hand side of the screen. Your feedback will be sent to the right team to action. We will acknowledge your feedback within three working days.


Office of Local Government

Street Address: 5 O’Keeffe Avenue, NOWRA NSW 2541
Postal address: Locked Bag 3015, NOWRA NSW 2541
Telephone: 02 4428 4100       (9.00am – 4.30 pm)
 Email:  olg@olg.nsw.gov.au
Interpreter Services: Please call us on 02 4428 4100 to request interpreter services