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The Office of Local Government (OLG) is working closely with the State Emergency Operations Centre and other relevant government agencies to assist local councils to manage COVID-19 in their local communities.

OLG is contacting councils regularly to identify needs and issues and provide information and resources.

Any councils requiring assistance should contact their Council Engagement Manager.

Councils can also report issues by completing a short online survey by 1pm each day (Monday to Friday). This survey will assist OLG to direct your issues to the right channels and provide timely and effective responses.

OLG is also issuing regular Council Updates to provide staff and councillors with relevant information and resources to help manage COVID-19 in their community while continuing to deliver services and infrastructure, where possible.

Council staff and councillors are encouraged to subscribe to these Council Updates by clicking here and ticking ‘council circular’.

Legislative amendments to support councils and ratepayers during COVID-19

The NSW Government has introduced local government legislative amendments to support councils and ratepayers during the COVID-19 pandemic.

The changes help ensure councils have flexibility to appropriately manage their finances and staff while protecting their community from increasing financial pressures during these difficult times.

The local government changes include:

  • Allowing councils to apply IPART’s annual rate peg more flexibly to respond to short-term changes in their community’s ability to pay while ensuring long-term financial sustainability
  • Preventing councils from instigating legal action to recover rates and charges for six months unless financial hardship provisions are considered, and
  • Providing employees with greater flexibility around annual and long service leave entitlements to assist councils to minimise job losses and manage and retain staff during the COVID-19 pandemic.

The changes were passed by Parliament on 13 May 2020 as part of the COVID-19 Legislative Amendment (Emergency Measures-Miscellaneous) Act 2020 No 2.
Councils can access comprehensive FAQs and an OLG circular for further information.

$395m COVID-19 local government economic stimulus package

The NSW Government is providing a $395 million economic stimulus package to safeguard jobs and service and infrastructure delivery at the State’s 128 local councils.

OLG 2020 - Stimulus Package imageThe centrepiece of the package is a $112.5 million Council Job Retention Allowance to safeguard jobs and retain skills within the local government sector.

The Council Job Retention Allowance provides a payment of $1,500 per fortnight per employee for up to three months to limit local government job losses.

Importantly councils will determine which staff receive the allowance. Payments will be made to councils by the Office of Local Government.

To access the funding councils need:

  • To be parties to the Local Government (State) Award 2017 agreeing to adopt the Local Government (COVID-19) Splinter Award 2020 or equivalent agreement with relevant industrial unions
  • To have met the cost of four weeks paid COVID-19 Special Leave under the Splinter Award prior to each employee accessing the Council Job Retention Allowance, as well as any costs above $1,500 a fortnight, per employee, for up to three months
  • To provide evidence to the Office of Local Government of financial distress as a result of the COVID-19 crisis, and
  • To note that staff performing key functions (including general managers, senior staff, and roles in planning, waste collection, childcare, water and wastewater) are ineligible for the allowance even if they are redeployed to other roles. This is because these employees are providing vital services that are important to the ongoing functioning of the community.

The local government stimulus package also provides $32.76 million to meet the increase in the emergency services levy for all NSW councils for 2020-21.

This recognises that councils can then redirect this funding to critical core services and deliver much-needed financial support for local communities.

Revenue NSW will still proceed to issue councils with their assessment notices as required by legislation.

The emergency services levy relief will be paid by the Office of Local Government as a grant to each council equivalent to the increase in their emergency service levy contribution for 2020-21.

The local government economic stimulus package also provides a $250 million increase to the TCorp local government lending facility to enable local councils to access low-interest loans to fund new and upgraded infrastructure.

The borrowing facility, which to date has provided $677 million in low-cost infrastructure finance to local councils, will be increased to $1.35 billion.

The Government has also made the following changes to TCorp:

  • Expanding eligibility to allow any council to access the lending facility for the next six months subject to meeting TCorp’s Credit Policy
  • TCorp will, when requested, provide principal and interest payment deferrals to any council with existing loans or those approved for loans for the next six months
  • Placing a two-year moratorium on capital works expenditure on council chambers and administration buildings to ensure infrastructure projects directly benefit local communities.

The Government is also offering to guarantee other loans for councils to help them get cheaper loans from banks and other private sector credit providers.

For further information please access:

Councils can also direct any questions to their OLG Council Engagement Manager.


Job Retention Allowance applications now open

Councils can now apply to access the Council Job Retention Allowance.

The Office of Local Government (OLG) has released the following detailed guidance to assist councils to assess their eligibility and apply for funding:

Councils will meet the financial stimulus eligibility criteria for the job retention allowance if there is a demonstrated or likely loss of at least 30 per cent in either rates and annual charges, user charges and fees or other revenue.

Councils can find detailed instructions on how to apply in this circular.

Councils should direct any questions about the eligibility criteria or completing the above Return to OLG’s Performance Team by emailing

New COVID-19 regulations ease the burden on councils, ratepayers and businesses

The NSW Government has made a series of regulatory changes to ensure council resources continue to be focused on frontline COVID-19 response efforts and allow councils to provide financial relief to businesses and residents.

Council worker wearing a protective maskRegulations have been made under section 747B of the Local Government Act 1993 to temporarily modify the application of the Act in response to the COVID‑19 pandemic.

Amendments include:

  • Allowing councils to delay sending out the first quarterly rates notice for 2020-21 and extend the payment deadline by one month
  • Enabling councils to immediately waive or reduce fees for services such as food premise inspections and footpath usage for COVID-19 affected businesses, without the need to provide 28 days public notice
  • Providing councils with a one-month extension to adopt their 2020-21 operational plans and budgets and submit their 2019-20 audited financial statements and annual reports. Councils will also have an extra month to submit their last quarterly budget review statement for 2019-20, and
  • Removing the requirement for documents to be made available for inspection at council offices, if the document is published on the council’s website or available electronically.

Amendments have also been made to remove the requirement for council notices to be advertised in newspapers and instead allow the relevant notice to be published on the council’s website. This is not a temporary measure and will be ongoing.

Further information is available in the Minister’s media release and the OLG circular.

Council elections postponed to reduce the risk of COVID-19

To provide certainty to councils, communities and potential candidates, the NSW Government has made the decision to postpone the September local government elections in the face of the COVID-19 crisis.

image of person votingThe decision to postpone the elections is necessary to ensure the health and safety of voters, NSW Electoral Commission staff and election candidates.

It follows Parliament passing amendments to the Local Government Act to provide the Minister with the power to postpone the elections for 12 months with a possible further extension to 31 December 2021 should the need arise.

It is the Government’s intention that these council elections will be held in September 2021.

Current councillors and popularly elected mayors will continue to hold their civic offices until the rescheduled local government elections are held.

Mayoral elections will need to be held for mayors elected by councillors in September 2018 when their two-year terms expire this year. Mayors elected in September 2019 will continue to hold office until September 2021 once the new election date is gazetted.

Councils can access further information in this circular.

Electronic council meetings now permitted

Amendments have been made to the Local Government Act to allow councils to meet remotely to reduce the risk of COVID-19 and ensure compliance with the Public Health Order.

For the next six months councillors can participate in meetings by an audiovisual link instead of attending in person.

skype meeting photo

Council meetings can be held entirely remotely by audio-visual link.

Requirements for members of the public to be permitted to attend meetings can be satisfied by live-streaming the meeting using an audio-visual link.

The Minister for Local Government can approve other arrangements for satisfying the requirements for councillors and members of the public to “attend” meetings, but only if audio-visual links are not reasonably available.

Councils can access further information in this circular and additional updated guidance in this circular.


Councils can access the latest information and resources about COVID-19 by visiting these websites:


Councils can also access ‘Information and Resources’, ‘News and Updates’ and ‘Council Success Stories’ by clicking on the tabs across the top of this page.


*Disclaimer: The Office of Local Government makes every effort to ensure the content on this webpage is up to date. As COVID-19 information, advice and resources are changing rapidly, councils are urged to ensure that the information they are accessing here is current.