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Dog or cat's microchip number is not listed on the NSW Companion Animals Register - what should you do?

If you have had your cat or dog microchipped in NSW, the Authorised Identifier must either enter the information onto the NSW Companion Animals Register and issue you a Certificate of Identification, or send the information to your local council for data entry within three days of implanting the microchip.

The local council must enter the information onto the NSW Companion Animal Register within seven days of receipt of the information and issue you a Certificate of Identification. If you have not received your certificate or you have concerns about the accuracy of the information on the NSW Companion Animals Register, you should take any documentation you have to your local council.

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