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Council misconduct tops complaint list

Date: Sunday 23rd December 2018
Category: Ministerial Media Release

For the second year in a row, council misconduct allegations have topped the annual list of complaints by residents and ratepayers.
Minister for Local Government Gabrielle Upton says this outcome underlies the need for the new codes of conduct released earlier this year.
Ms Upton said 823 complaints were received by the Office of Local Government about NSW councils in 2017/18, compared to 811 lodged the previous year.
“The community rightfully expects their local council to be meeting their expectations andthese complaint statistics highlight where councils are potentially letting down theirresidents,” Ms Upton said.
“The Office of Local Government assesses each complaint, uses the information to helpimprove the performance of councils, and where necessary takes other  appropriate regulatory action.” Read more...

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