Services to Communities

Councils provide services to meet the needs and priorities of local communities such as waste collection, recycling, water supply and residential care. Services vary between councils depending on a council’s location, size, demographics, resources, growth patterns and community preferences.

Community needs and service levels are determined through the Integrated Planning & Reporting Process (IP&R). Councils should undertake regular service level reviews to ensure they provide, and continue to provide, a range of quality services that their community needs and that are sustainable in the long term.